No, but we do advise clients to switch off and unplug their PC's during thunderstorms as lightning damage may occur.Q: Do weather conditions affect the equipment or the quality of the connection? There is no ‘capping’ when using an Uncapped package.” “We offer both capped packages, starting off at R99pm for 5GB as well as Uncapped packages starting off at R450pm.Run a speed test making use of Q: Are there any limits and /or 'capping' on the data that can be downloaded per month? To ensure accurate results always check that you have stopped all downloads and closed all other applications that might be using bandwidth and that there are no other active computers on your local network - preferably power down all other computers, as, they might be using bandwidth without you knowing it. This is why you need to use a local speed test server. A speed test is a rough guide to check the speed of your connection, however, the results can deteriorate the further away you are from the test server.Before we do an installation we perform a signal test at the premises to determine the availability and strength of the signal. The speed of the connection varies depending on the signal's stability and strength.Q: What is the typical speed of the connection? The more computers that connect simultaneously to the Internet via the network, the more bandwidth is required - as all the computers need to update anti-virus software, run Microsoft updates etc.Q: How many PCs (on a network) can make use of this connection? The system should take about 30 seconds to boot up again. The easiest way to reboot your connection is to switch off the power for 1 - 2 minutes.Q: How do I reboot my Internet connection? Installing an UPS not only protects the equipment, but also prevents the connection from "hanging" and having to reboot the connection. The most common problem is power variations - either a low or high power supply to the equipment.Q: Why does my Internet connection "hang"? If you have a .za email address and you are currently using CTECG Internet your incoming mail server would be .za and your outgoing mail server would be 10.1.8.2.The consumer data-only products will cost R219, R299 and R539 per month for line speeds of 384Kbps, 512 Kbps and 4Mbps respectively.Q: What is my incoming and outgoing mail server? The group is to introduce six data-only ADSL packages for consumers and businesses. “MWeb will continue to work with Telkom to ensure MWeb subscribers receive the best possible network experience in the country,” it said. MWeb stressed, however, that for any ADSL service to be successful, a close working relationship with Telkom was needed as they still controlled the last mile. “We will also be utilising bandwidth on both the Sat3 and Seacom international cable systems in order to have full redundancy on our international bandwidth,” the chief executive said. Jansen said he was confident that the additional control would mean better performance and higher service levels. MWeb recently achieved Tier-1 ISP status with the migration of its customers to its own IPC network, giving it more control over its ADSL network. We have a real chance to lift ourselves from broadband mediocrity in South Africa, or we risk falling into broadband oblivion,” he said. “This offer will enable South Africans to access and download content on scale never seen before.
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